Patient Care Coordinator (PCC)—Medical Records Pre Work
Your Position Overview
As the Patient Care Coordinator handling Medical Records Pre work, you will ensure high quality health care by compiling and electronically maintaining medical records for patient charts which document patient’s condition and treatment, as well as support the medical necessity for the type of study being performed.
Your Primary Duties and Responsibilities included the following
As with any job, other duties may be assigned to you as appropriate.
1. Analyzes and reviews medical records for completeness and accuracy of documentation according to Medicare-specified standards.
2. Assure appropriate and required paperwork is in patient chart prior to sleep study.
3. Electronically transfer patient and study information into electronic patient charts.
4. Request required paperwork from physician offices. Follow up to assure paperwork is obtained and included in patient chart prior to sleep study.
5. Responsible for the data entry of sleep study orders received and accompanying patient and physician information.
6. Communicate information received from patients, physician offices, and/or hospitals to the appropriate Persante employee(s) for action and follow-up.
7. Notifies customer service representative when required paperwork is not available prior to patient’s scheduled appointment.
8. Demonstrate and apply knowledge of medical terminology, high proficiency of general medical office procedures including HIPAA regulations.
9. When needed, aid in operations of other areas of Customer Service.
Your Secondary Duties and Responsibilities
· Position may cross train to duties of both PCC – Medical Records Post and Scheduler.
Your Supervisory Responsibilities
· This job has no supervisory responsibilities.
Competency you need
To perform your job successfully, you should demonstrate the following competencies. These competencies will be measured on your performance evaluations.
1. Business Ethics (10%) - Treat people with respect. Keep commitments you make. Inspire the trust of others. Work with integrity and ethically. Uphold organizational values.
2. Leadership (10%) - Demonstrating courage to lead team through evolving business environment, both from internal and external requirement. Display original thinking and creativity. Appropriately mentor and work with team and peers to meet challenges with resourcefulness. Generate suggestions for improving work. Through synergy of team develop innovative approaches and ideas. Present ideas and information in a manner that gets others' attention.
3. Planning/Organizing (30%) - Prioritize and plan work activities. Use time efficiently. Plan for additional resources. Set goals and objectives. Organize or schedules other people and their tasks. Develop realistic action plans. Ability to handle a multitude of projects simultaneously.
4. Communication (30%) - Communicate effectively. Express ideas and thoughts verbally. Exhibit good listening and comprehension. Keep others adequately informed. Select and use appropriate communication methods.
5. Judgment (20%) - Display willingness to make sound, timely and relevant decisions. Exhibit sound and accurate judgment. Support and explains reasoning for decisions. This Includes assuring that the appropriate people are in decision-making process.
Qualifications for Your Job
To perform this job successfully, you must be able to perform each primary duty satisfactorily. The requirements listed below are representative of the minimal knowledge, skill, and/or ability you are required to possess.
Education and/or Experience - High school diploma or general education degree (GED); or one to two-years related experience and/or training; or equivalent combination of education and experience.
Language Skills - Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
Mathematical Skills - Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
Reasoning Ability - Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Computer Skills - To perform this job successfully, an individual should be proficient in relevant computer applications such as Microsoft Office software.
Certificates, Licenses, Registrations - None