MPL Lending Operations Analyst

At Cross River, we’re building the best banking and technology products for fintechs, all through APIs. As venture-backed pioneers of the platform-based financial services model known as the sponsor, or partner, bank, we work closely with our partners to offer products such as payments rails and loan origination services to the latest in regulatory and compliance solutions. What drives us every day? A desire to innovate in the service of financial inclusion. Giving access to consumers, whether they are looking for credit or for a better way to pay has been in our DNA from day one. Our nimble, adaptive, one-step ahead culture is powered by our people, and as a result of their creativity, tech-forward thinking and collaborative spirit, we are experiencing explosive growth.

Cross River Bank (“CRB”) is a venture-backed bank reinventing banking to power the financial services of the future. CRB is a leader in Marketplace Lending, providing cutting edge solutions to some of the largest and most innovative FinTechs in the market. As a bank that originates more than $2.5BN annually and manages more than $1.3BN of assets, we are building out enterprise risk management that is crucial to support our business growth.

This position is primarily responsible for executing tasks associated with the loan origination process. The candidate who fulfills this position will need to gain an in-depth knowledge of our MPL partners, rules, regulations, and processes that are essential to successfully execute the responsibilities of the MPL Operations team. Additionally, the incumbent will need to develop a baseline understanding of the MPL economics in order to effectively perform the duties of the Operations Analyst role.

Responsibilities:

• Develop an in-depth understanding of the Marketplace Lending (MPL) ecosystem including becoming subject matter experts in the Bank’s and MPL’s operational processes

• Establish and maintain relationships with respective contacts at partner MPLs

• Process MPL origination and loan sale transactions; liaising with MPL and investor contacts to ensure timely execution of processes

• Perform daily reconciliations of the Bank’s general ledger accounts for each MPL program

• Partner with the Bank’s internal stakeholders to ensure data, operational and financial needs are satisfied and assisting with ad-hoc requests and projects

• Understand and effectively analyze credit reports and other borrower documentation to validate underwriting policy adherence through random sampling

• Collaborate with team members and IT to provide service and solutions to the Bank’s MPL partners

• Maintain a high level of precision and accuracy while performing daily tasks

Qualifications:

• Excellent interpersonal and customer service abilities

• Ability to work effectively while multi-tasking in a high-volume environment

• Excellent organizational skills and high attention to detail

• Strong research, problem-solving and critical thinking skills

• Excellent PC skills

• Excellent oral and written communication skills

• Ability to both learn new products/services and apply knowledge

• Maintain confidential customer and Bank information in a responsible and secure manner